Frequently Asked Questions

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Location info 

Our base camp is in Acton and Malibu, Ca. 

Traveling throughout L.A.County and So. California.

818 497-7468 | 661-269-2473

info@dudesranch.com

Good stuff to know about Dude's Ranch.

~Every one of our trails are at different locations and are located throughout Southern California.   You will need to call ahead for directions to your trail tour atleast 24 hrs in advance.  You will almost always be meeting us at a fabulous trail head somewhere in town.

~Plan ahead!  We are a private facility and reservations are required. 

~When you make your reservations,  make sure that  the times/ date work for everyone in your party. 

~Make sure you have the right clothing and things you want to bring with you. If you are not sure what that is feel free to ask us.  We are here to help your ride go as smooth as possible.  If we need to bring extra saddleback for packing stuff you will need to call ahead.  

~ There is a weight limit of 220 lbs.  Be honest,  you can hurt the horse you ride if you really weigh more.

~Since are tours are private & are booked according to your schedule,  we do not offer refunds. 

~75% of the proceeds from Dude's Ranch's services are donated back to the Dude's Ranch Equine Rescue to provide feed, training, health care and a few other neccessary items into saving/ rescueing other horses who are in need.  Dude's Ranch ERC is a non profit 501 c 3  charitable organization.

~Always give yourself extra time (atleast 1hour extra) in order to get ready for the ride, check in and perhaps give yourself some time to familiarize yourslf with your horse.  We think it's very important for  you to bond with your horse.

~ If you have a physical ailment or handicap please let us know.  We will try to accomodate your needs.

~Horseback riding is a really fun sport but as with all sports it can be unpredictable and dangerous.  People/ horses...No one is perfect ... Right??   Even with the most highly trained horses there is always room for accidents.  Please have your own health insurance and remember to bring it with you when you sign in.  You will be riding at your own risk.

~ Refunds??  We  do not give refunds on any of our services.  A credit or gift certificate may be provided should there be some reason why you did not complete your scheduled ride/ lesson. Ask the reservation desk what are the particulars rules that apply when making your reservation.

~If the weather is bad- you'll receive a raincheck to reschedule your tour.

~ If you are coming to the ranch,  you will need to call ahead for the address and an appointment.

~ Our wranglers are with you to help you with your horses and to answer your questions about riding.  Please don't be shy.  Do not over estimate your riding skills.  The horses and the trainers will know your skills once you are the horse.( and that may be too late for us to fix at a remote location)  If you are not sure what your level of riding is, just tell us you are a beginner- ahead of time.  Ask whatever you like as far as lessons or perhaps what is the proper way ride. It's better to under estimate than to over estimate your skills. The wranglers  are there for your safety and  assistance.  

~Show your wrangler you appreciate them by offering a tip.  They work really hard to give you the best ride possible.

~15-20 %  gratuity is customary.

 Thank you for coming to Dude's Ranch!!

    If there is anything else?  You have more questions? 

 Call us  661-269-2473 or email ... info@dudesranch.com